Rohde & Schwarz, a global Test and Measurement and Communications company is looking for a Product Line Service Supervisor for our Columbia, MD facility. Leads the calibration and repair service team for Rohde & Schwarz state of the art Spectrum Analyzers and Network Analyzers product lines. Responsible for the smooth flow of work through the service center, meeting quality and turn-around time expectations, and advance preparation for new technology and service volume as Rohde & Schwarz continues extraordinary growth in providing test and measurement solutions to North America.

arbeitgebermarke

Join our subsidiary R&S USA, Inc. in Columbia (MD) (USA) at the earliest possible date as

Product Line Supervisor

Your tasks:
  • Develops and leads a service team to achieve best in class operating metrics by building a strong team, and working cross functionally to enhance performance. Continuously improves processes and capabilities as measured by key process indicators of service quality and timeliness.
  • Work with the Rohde & Schwarz product development and marketing teams to ensure the service center is prepared for new products and product options as well as for expected service volume.
  • Provide quality information to Rohde & Schwarz development teams for the enhancement of product performance.
  • Maintain favorable working relationships with employees through open communication, visibility, and involvement to promote a positive working environment that maximizes safety, employee engagement, productivity, and efficiency.
  • Continually analyze, identify and set expectations to motivate the team and to achieve objectives and goals through providing feedback and recognition.
  • Lead, promote, and facilitate continuous improvement activities while using problem solving and lean tools to drive change. Drive the use of best production practices such as lean manufacturing, visual management, and 5S.
Your qualifications:
  • Technical or business degree or equivalent experience
  • Ability to comprehend and apply technical documentation
  • Experience in team leadership and in responsibility for customer relationships
  • Proficiency in Microsoft Office tools
  • Experience in Lean, Six Sigma, and 5S a plus
  • Familiarity with SAP a plus

If this sounds like the job you‘ve been looking for, please email your resume to Anne Cowper at anne.cowper@rsa.rohde-schwarz.com and reference job number US-BWI-50595598-001. Rohde & Schwarz is an equal opportunity employer. http://www.careers.rohde-schwarz.com

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