Rohde & Schwarz is home to in-depth engineering know-how and highly innovative and committed employees. We're recognized as a world market leader in wireless communications. Plus, we develop future-oriented products for many growth markets such as mobile phone technology, radiocommunications and digital television. We do business in more than 70 countries worldwide, and we value individuals who share our main objective: To be the best!

ROHDE & SCHWARZ Singapore is the competence centre in the heart of Asia for sales, systems & projects, service & repair, calibration; R&D and customer support. We aim to bring Rohde & Schwarz's technical competence one step closer to our customers in the region. Together with the Asian subsidiaries and agents the Regional Headquarters (Asia Pacific, Middle East, Africa) located in Singapore forms the integral part of the company's multi-cultural sales and distribution network to service our customers.

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Join our subsidiary Reg. Headquarters Singapore (RSRHQS) in Singapore (Changi Business Park) (Singapore) at the earliest possible date as

Customer Project & Support Manager APAC (Mobile Network Testing)

Your tasks:
  • On-site deployment as well as L1 and L2 support services of MNT products to customers in APAC
  • Working closely with country engineers and HQ R&D to ensure timely resolutions to customers and to resolve critical issues in advance when necessary
  • Taking ownership of product portfolio assigned for pre-sales activities assisting regional sales teams
  • Troubleshoot issues, documenting problem resolution steps involved and workarounds if applicable
  • Conduct customer and internal training courses or workshops for assigned product portfolio
Your qualifications:
  • Degree in Telecommunication Engineering or related field
  • Minimum 3 years of experience in technical customer facing role (ideally from related industry)
  • Hands-on experiences of network optimization, benchmarking and field tools is a big advantage
  • Self-motivated and well organized - able to time manage independently on multiple tasks
  • Good problem solving skills - able to quickly formulate appropriate responses to questions
  • Good communication skills (oral and written) - English essential, other languages could be a benefit

Our offer: Rohde & Schwarz delivers more than state-of-the-art products. It is a reliable international company with high employee satisfaction. Our team comprises of employees from different nationality with a multicultural background. We provide a flexible and self organized work environment with interesting insights into the leading edge of RF technology. Our comprehensive, continuous training program is individualized and is tailored to current needs.

If this sounds like the job you‘ve been looking for, please apply online by submitting your most recent CV and a letter of motivation to ROHDE & SCHWARZ Regional Headquarters Singapore Pte Ltd., Ms. Carolin Rademacher, Human Resources http://www.careers.rohde-schwarz.com

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